We ask your burning questions on everything to do with your bridal appointment, costs for your gown & the fittings process.
We Answer all of Your Important Questions
FREQUENTLY ANSWERED QUESTIONS
So you’re getting married? Congratulations! Now starts all of the fun, but with so many decisions to be made we thought we'd share our frequently asked questions.
COVID 19 UPDATES
What’s been changed because of Covid 19?
During this time it is our aim to provide you with the same exceptional level of customer service whilst adhering to government guidelines in order to create a safe environment for our staff and brides. Buying your wedding dress should be a fun, memorable experience and it is important to us that our brides enjoy their experience at Opus. So whilst things may look a little different you will still find the same warmth, passion, kindness and expertise that Opus is renowned for.
Our diary has been carefully scheduled to allow extra time for sanitising the salon, dressing area and gowns between appointments. Please assist us in this by arriving on time for your appointment as we will be unable to accommodate early arrivals or allow appointments to run over should you arrive after your appointment start time.
We have introduced non contact temperature checks for all staff, brides and guests visiting the salon and have hand sanitising stations available throughout the salon and dressing room area.
Prior to your appointment we will send you an up to date list of guidelines. As always please reach out if you have any questions, queries and concerns and we will be happy to help.
Do I need to book an appointment?
Yes, we are strictly by appointment only. We don’t want to disappoint any of our brides so please do not visit without booking in advance as we are unable to accommodate any walk in appointments.
Is there a charge for appointments?
How many people can I bring to my appointment?
To ensure the safety of our staff and brides at this time we can only admit two guests per bride for bridal consultation appointments. This allows us to practice safe social distancing within the salon. You are of course more than welcome to include other members of your bridal party virtually via FaceTime or Zoom so that they can still be part of your wedding dress experience.
When should I book my wedding dress appointment?
How do I book my appointment?
What should I bring to my appointment?
Can I speak to someone before I book my appointment?
I’ve booked my appointment - what next?
THE WEDDING DRESSES
What prices are the dresses?
How do I pay for my dress?
What sizes are samples?
Our sample gowns come in a variety of sizes but are mostly 8, 10 and 12s.
What happens if they don’t fit me?
Who decides which wedding dresses I try?
How do I know what size I need?
FITTINGS & ALTERATIONS
What happens when my dress arrives in store?
Who carries out my fitting appointments?
When do I have my fitting appointments?
What do I need for my fittings?
When do I collect my dress?
I’m having a destination wedding - will you pack my dress for me?
HOW TO FIND US
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Chcem nový web alebo e-shop, ale neviem kde začať...
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